Create a COVID Track & Trace System for Your Business

If your business is in the hospitality sector, you might need to think about creating an easy to use track and trace system for your customers.

As the country is tentatively opening up after Lockdown; restaurants and other such businesses now have the added duty to their customers. In-line with the governments track and trace system, it is now expected that businesses such as bars, restaurants, and coffee shops should keep track of their customers who visit with a COVID track & trace system. This means if a COVID case is identified, it’s easy to identify who may have come into contact with the positive case.

COVID-19 Track & Trace System Form

When Boris Johnson announced that businesses in the hospitality sector were allowed to open, he also asked these businesses to help the governments keep a record and help to trace infected individuals.

As a result, businesses have had to deal with the potential headache of keeping track of which customers have visited. There is also the added worry of adhering to GDPR regulations with this process.

Is it Mandatory to Have a Track & Trace?

Whilst it’s not absolutely necessary to keep a record for track and trace, we believe it’s a good thing to do. It is always important to show your customers that you care about their wellbeing.

After visiting a few local restaurants and businesses, it has become clear that some take this more seriously than others. When you walk into a restaurant and see a clipboard full of all the names and numbers of people open to the public; it really doesn’t feel very reassuring – and it looks like a GDPR nightmare.

But you can be relatively clever with the way you carry out this track and trace process. Instead of just having a GDPR nightmare sitting by the door; you can easily make this system automated.

Some of the best examples of these data collection forms is at Mcdonalds. When you visit one of their restaurants, they have a QR code available on all of the walls, which when scanned by a smartphone takes you straight to the COVID Track & Trace System.

All you have to do is enter in a few of your personal details, and you’re done. They also make it clear that they don’t store your personal data for longer than necessary, therefore being completely compliant with GDPR.

Of course, Mcdonalds should have a refined and easy to use system, as they are a multinational fast-food chain. But you’d be wrong to think that you couldn’t do that for your small cafe or local business.

Sokada Can Help you Create a Functional COVID Track & Trace System

Whilst being at work over the last few weeks, we’ve been working for a few local companies to help set up their own track and trace system. We have been able to recreate a version of track and trace that works similarly to Mcdonalds.

We now offer a track and trace system that has a QR code that customers can easily scan on their smartphone. This code takes them to a website where customers can easily fill out a form and register. The process is quick and easy, and any data stored is kept on a secure server on the website, and deletes after 21 days. This means you will never have to worry about GDPR and keeping track of everything.

In the unfortunate event of a case of Covid in your business; you can easily export all of the customers who visited on a particular day. This makes it incredibly easy to hand the data over to the relevant authorities.

Need a Track & Trace System for your Business?

We can set up this kind of system for your business, and help you to comply with the NHS track & trace guidelines. We will work with you to create exactly what you need. So if you’re interested in creating a great track and trace system; just drop us an email, phone or use our contact form, and we can work from there!